By Steve Raw, Dosh Managing Director
VALUES IN ACTION
I started supporting people with a learning disability 25 years ago. This is my second career. My daughter, Bettina, was 9 years old at the time. Bettina copes with a learning disability, autism, and epilepsy. I knew what my values were (and they haven’t changed) but did I know what the values were of the organisation I was going to work for and if they had them, did they demonstrate them towards the people they support?
Several years ago, driving to the office on the M11, I was tuned into BBC Radio 5. A listener was telling the presenter about the importance of British Values. The presenter responds by saying what are they? “urmm, mmmm, a pause” and after not getting a coherent response from the listener, the presenter eventually cuts to the next person. I make a mental note not to make statements unless I can back them up and give examples. I also think, could I name our company values and best of all could I provide evidence we live them?
I have recently been invited by a couple of my colleagues to deliver a presentation to our team on ‘Values’. Now is a good time to reflect before I put my talk together.
Definition for “Values”
A set of principles or standards of behaviour; one’s judgement of what is important in life.
A set of moral principles that help you to decide what is right and wrong, and how to act in various situations
A philosophy that is meaningful to the company
Related: Giving Voices to Values – Leadership in the Raw by Meike Beckford
How they have worked in our company
Dosh (Financial Advocacy) Ltd is a company supporting adults with a learning disability to have more control and independence with their money. www.dosh.org Dosh is a Not-for-Profit Company and I have had the honour of being Dosh’s Managing Director since 2009. There are currently over 40 members of staff supporting 1200 people across England, Scotland, and Wales.
Our Values are a statement of intention and commitment to achieve a high level of performance for the people we support.
Our values are an internal reference and are designed to maintain a consistent approach in our work and support to people, no matter how much we grow as a company.
We have a ‘code’ which we share with each other, which includes:
Our Values are aimed towards each other and the people we support. We do not differentiate.
How we deliver them:
Personal Values are different for each person. These can be defined as ideas or beliefs that a person holds.
As I started my new work 25 years ago, I had the opportunity to set up a new team from scratch which would support people to be part of their local community who had previously not left the Victorian institution where they lived.
On my first day I had decided that my benchmark would be ‘Bettina’ when it came to setting out our values. What would I want for Bettina? And would I be happy with the people I recruited supporting Bettina? I have not moved from this position over the last quarter of a century.
Now define your Values:
Angela Atkin September 30th, 2021
Posted In: News and Blogs
By Meike Beckford, Lead Director
While we have been busy adapting our support to lockdown conditions with Coronavirus, we’ve been a little quiet on our other projects. We are now lucky enough to have our teams set up to work from home and in between continuing our core payments and advocacy work, we have been turning our attention back to our goals for the coming year.
When we started planning for 2020-21, we thought about what was really important in our work. How do we make a difference and achieve our mission to give people more independence and control over their money? We wanted to make sure that, whatever new opportunities and developments came our way, we remained focused on our core mission.
To do this, we came up with 3 strategic themes:
Making sure all our work makes a positive, valuable difference for people with a learning disability.
Supporting people and making business decisions that fit with our values and vision, for example to promote people’s independence and control.
Partnering with other organisations to share our knowledge and experience and speak up for the people we support.
We want to use this direction to help us make decisions about what we do over the coming year. How we decide which projects to take on, which areas to work in and how best to support people. So, this year, we’ll be asking:
Impact: how will this positively impact the people we support?
Values: how are we acting and what are we speaking up for?
Influence: how does this grow our voice to achieve our mission for people we support?
This isn’t something we can achieve alone, so we are excited to be working with our partners including the people we support and their families and circles of support; the over 200 support providers we work with across the country; social services and healthcare professionals; financial services and benefits agencies. We look forward to sharing our projects with you and welcome any ideas you’d like to share with us.
This is all working towards achieving our purpose to empower, give voice to and enable each person with a learning disability to be more independent and have more control over their money so they can live the life they choose.
Read more about our vision and purpose with the Dosh Promise.
Meike Beckford May 15th, 2020
We have put together some information on how your support from Dosh will operate during the Coronavirus (COVID-19) outbreak in the UK and what we can do to help you buy the things you need.
Update 26/10/2020: We are gradually resuming some in person visits to people we support, where necessary. To do this safely, we are following strict risk assessment and review processes to ensure that everyone stays as safe as possible at this time. We are restricting the number of visits we complete for now, so please bear with us while we make bookings as it may take some time before we can arrange to visit you. If you would like to request an in person visit, please speak to your Financial Advocate first.
Our aim continues to be to provide the best financial advocacy we can to each individual. We know for some people this is hard when we are not there in person, so we will prioritise those people to visit. If you are happy to stay with virtual visits for now, we can continue to do Money Plan reviews via phone and video call. If you need help accessing these, please let us know.
Dosh Advocates and office staff will continue to work and support you as best we can:
We have some guides which you can download and we have summarised the main information below.
Options for getting cash and banking access
Speak to your bank and your Dosh Financial Advocate if you are worried about how you will access money at this time.
Some options you could consider are:
If you have any concerns about managing money at this time, please contact us.
For guidance from other Thera Group companies and more general resources on Coronavirus, please visit the Thera website.
Meike Beckford March 17th, 2020
Posted In: News and Blogs
Dosh’s Managing Director for the past 10 years, Steve Raw, is moving onto a new post within Thera Trust and so we are saying a fond farewell, thank you and good luck to Steve for his leadership at Dosh. Meike Beckford is taking over as Lead Director from 1st November 2019 and is looking forward to working with the Dosh team, people we support and partners across the UK as financial advocates promoting people’s control and independence with money.
As Steve leaves Dosh, he has been reflecting on his time with us and has written this piece on surrounding himself with ‘people who make you better’. Here is his blog post on the subject, reblogged from www.leadershipintheraw.org.
I am interviewing our second candidate with Meike Beckford, Dosh’s Financial Advocacy Manager for a position with Dosh Ltd www.dosh.org a company I have had the honour of being the Managing Director for over the last 10 years. It is my turn to be asked a question by the interviewee and to be honest it is not one I was expecting. “So what do you find is the best part of working for Dosh?” My response comes to me immediately. I say “it is reading the stories that my colleagues send me about how they have made a difference to another person’s life” Before each Board Meeting each team member sends me a story about their most recent work and their involvement in supporting a person to have more independence and control with their money. I always find their stories moving and inspirational.
The Dosh team come from a diverse background and they are totally committed and dedicated to people with a learning disability. I am truly surrounded by talent and I will be a better leader and manager for this experience. Working for Dosh has been the highlight of my second career.
How did that happen?
I started as a Community Support Team Leader (& Support Worker) supporting people with a learning disability, after retiring from the Army in 1996. I was inspired by my daughter Bettina (who copes with a learning disability) to enter this field of work. I wanted to make a difference and I decided the best way to do this was to seek out the best people to work with and for. If I was going to achieve success and be successful, I would need to surround myself with talent. I knew from experience that doing this would make me better a person and a better leader too.
I subsequently became a Registered Home Manager, Area Manager, Operations Manager, Regional Director, and a Director of Learning Disabilities, before achieving my dream job in 2009 as Managing Director of Dosh (Financial Advocacy) Ltd a subsidiary company of Thera Trust.
If you have the ability to work with people smarter than you, always try to be the least smartest person in the room and surround yourself with talent, because iron sharpens iron. Jake M Johnson
The purpose of this post is to share with you how I have personally benefited from finding people who have made me better and why this is a good thing to do.
Why should you endeavour to find people who make you better?
My 5 top reasons for doing this are as follows:
How do you go about finding people who make you better?
“I’ve got the attitude which I still have today that if I find someone that I really admire, someone that I think, I want to be you. I want to do the things the way you do them. I’ve always sort of been stupid enough or brave enough to go up to them and say, will you mentor me?” Rene Carayol – Businessman, Speaker, Author and Broadcaster
“Great vision without great people is irrelevant.” – Jim Collins, Good to Great
My 5 top tips on Talent Management
So you have found people who make you better. How do you keep them close to you and involved in your life so you keep getting better because of them:
I found work that I was always meant to do and I got to do this for 10 years with Dosh. From the 1st November (2019), I am moving to a new position within the Thera Group. I will be their Head of Workforce Strategy and Engagement (the job title is still under negotiation as I type). I feel fortunate to be given this opportunity as there is so much I want to achieve for people within my organisation.
As I handover to Meike our (excellent) new Lead Director and before I leave Dosh, I want to take the opportunity to thank the Dosh Board of Directors and each team member (past and present) for making me a better person. I couldn’t do what I do without you!
Meike Beckford November 1st, 2019
Posted In: News and Blogs