Our Strategy 2025 – 2028

We are excited to share our strategy for 2025-2028. It all starts with ensuring that we are providing the best possible support to people with a learning disability – the people we support have always and will always come first for us and we are always looking for ways we can enable them to be more in control of and independent with their money through person-centred advocacy. We are also working hard to make sure we have the right systems and processes to support our advocacy work, before looking at how we can support and influence more people as we grow into the future.

Here’s a flavour of what is coming up over the next 3 years:

	Quality and consistency – reviewing and developing our advocacy so that we continue to support people well across the country. We want to make sure that everyone gets the same base level of support, but that we tailor this to each individual, so that we are supporting them in the best way for them and meeting the Dosh Promise.
	Systems and processes – in order to support people well, we need everything to be running well behind the scenes! We are spending some time updating systems, processes and materials so that they can support our office teams and Advocates on the ground to do their job and be as responsive as possible to the people they each support.
	Influencing and networking – we have been lucky to build some great partnerships over the years, such as our work with Project Nemo and the banking sector on recent efforts to improve accessibility in banking. In 2026 and 2027 we will be looking to develop more connections so that we can speak up for the people we support with a wider audience and have an impact on their opportunities not just with Dosh but in wider society.
	Development and growth – we are lucky that many people come to us when they hear about our support from a friend, family member or colleague. We are keen to expand this in future years so more people hear about us, and we can get out and about more to deliver training, workshops and consultancy work. If you’d like to talk to us about working in your area or with your group/organisation then please get in touch!

As well as these 4 focused themes, we know there are some things that are important every year and we will continue to develop these through this 3 year period:

	Staff wellbeing, support and development – we know our staff are absolutely key to providing person-centred support with finances and we wouldn’t be Dosh without them.
	Quality, values and impact – we want to make a difference to people with a learning disability and support them in the right way – we’re not just pushing money around for people, we want to lead with our values and ensure our support has an impact on people.
	Good financial management – making sure Dosh runs well as a non-profit organisation and is sustainable into the future
	Continuous improvement – we are always looking to learn, improve and develop. We love to hear new ideas and challenges and think about how we can develop our support and the way we work as we grow.

We look forward to sharing some of our successes over the next few years and welcome any feedback and ideas that you may wish to share. Please contact us to get involved!