Dosh report: access to banking
for people with a learning disability
- About Dosh
- Why we wrote this report
- Summary of the report and findings
- Read the guide
- Read the report
- Get involved
- Guide to banking
- Sign up for more information
Dosh is a not for profit company that supports people with a learning disability to have more control and be more independent with their money.
We felt it was important to share the experiences of people with a learning disability supported by Dosh and the problems they encounter when trying to set up a bank account and manage their money.
The guide is one of the recommendations from the report. We wanted to write the guide to help people understand the way banks work and deal with problems when they occur.
Summary of the guide
The guide includes information on what banks should be doing, how to get support and how to deal with problems. It also includes an introduction to banking laws, the Equality Act and Mental Capacity Act.
As well as the main guide, there is a short help sheet that you can take with you when visiting a bank. It will remind you about what to say and what to ask for when you are in the bank.
Meike Beckford is a Named Financial Advocate at Dosh and is the author of the Dosh banking report and guide. In the video below, Meike explains the findings of the report and suggested solutions.
You can read the report by clicking on one of the links below:
- Access to banking for people with a learning disability (EasyRead)
- Access to banking for people with a learning disability (full report)
- Access to banking for people with a learning disability (video summary)
If you require the report in an alternative format such as a paper copy, please send us a message.
Dosh is committed to working with banks and other organisations to improve financial inclusion for all. We want to work together and encourage people to get involved in helping us to make sure everyone has access to banking.
We have already started working with the British Bankers’ Association, Barclays, Lloyds Banking Group and the Financial Conduct Authority to develop joint solutions and we look forward to working with other organisations soon.
If you would like to work with Dosh or have any questions about the report please send us a message or call us on 0300 303 1288.